Basic Features of ALL email systems: <-- WEB Page
WEB-email defined as Internet mail, Cloud email, etc. In other words, All mail, contacts, folders are stored in the “cloud” – NOT on your computer.
All email has the same functions like: new (email), send, read, , delete, forward, reply, To, CC, Bcc, subject, body (the space to write a message), spell checking, contacts, etc. The task - to find the “button” because each company’s email looks different.
ü Reply and reply-to-all
ü Add/Edit Contacts
ü TO:
Cc:
Bcc:
Subject Line
Body (message)
Send
Cc:
Bcc:
Subject Line
Body (message)
Send
ü Contacts: add, change, remove and use
ü Attachments – documents, pictures … UPDATE: embed pix in gmail and yahoo (June 2011}
ü Insert –
pictures,
Friend Card (a.k.a. Business Card),
Hyperlinks,
Signatures,
Filters
pictures,
Friend Card (a.k.a. Business Card),
Hyperlinks,
Signatures,
Filters
ü Forward (remove addresses) “Harvesting”
ü Folders (Inbox, Sent, Spam or Trash, Deleted, Personal)
ü Undisclosed contact (it is you by a different name)
ü Options (All, Signature, Filters, Vacation Response…)
Nine Guidelines for Writing email Messages
Nine Guidelines for Writing email Messages
- Keep it brief: I never make it through a long email. I find myself scanning, and I miss important details. You’re not writing a book or a love letter, you’re sharing information. Share the information and move on. If you write more than two or three paragraphs, a face-to-face meeting or conference call might be better.
- Include a succinct subject: Long subject lines are as bad as no subject at all. Pinpoint a few keywords that convey the email’s purpose.
- Check your spelling and grammar: Your email client has tools for checking your spelling and grammar so use them. Many people are sensitive to misspelled words and poor grammar. They see it as a lack of concern. If you don’t care, why should they?
- Don’t use emoticons and acronyms: Emoticons and acronyms are fine for personal email, but don’t use them in your professional correspondence.
- Don’t use ALL CAPS: ALL CAPS is the email equivalent of angry shouting. You wouldn’t use ALL CAPS in a professional letter, so don’t use them in email.
- Limit copies: Only copy those who absolutely need to be in the loop. Otherwise, colleagues will start ignoring your email.
- Greet your recipients: Use a short greeting to acknowledge your reader; include their name if you can.
- Include a closing: Let the reader know you’re done by including a complimentary closing and signature.
- Retain the thread: When responding to an email, include previous messages and add your response to the top. That way, the recipient is privy to all the information that you already have.
In short, show some courtesy and don’t take your reader for granted.
